Solution: Your current browser security settings may prevent you from accessing your published resources or may require your explicit permission to proceed. To access a published resource successfully, save the .ica file locally when prompted and then double-click it to start the published resource.

Posted on 04. May, 2011 by in Knowledgebase

Error: Your current browser security settings may prevent you from accessing your published resources or may require your explicit permission to proceed. To access a published resource successfully, save the .ica file locally when prompted and then double-click it to start the published resource.

Solution: Add your Web Interface site to the Trusted Sites within Internet Explorer with the Default security settings for this zone. This allows the downloading and running of the Active X Controls required by the Web Interface Site to run properly.



Solution: Some of your appointments could not be loaded. Sync is interrupted in order to prevent data loss.

Posted on 04. May, 2011 by in Knowledgebase

Error: Some of your appointments could not be loaded. Sync is interrupted in order to prevent data loss

1st Run Scanpst on your outlook data file.

This issue can be resolved by taking manual action on these events. To do so, please follow the steps below:

1. Open your calendar in Microsoft Outlook.
2. Select “View by Category.” (Main Menu > View > Arrange By > Current View > By Category)
3. You’ll see a list of events (if the events are collapsed in categories, you can expand them by clicking the “+” sign). Using the icons to the left of each event, find events that have a “warning” icon (i.e. crossing swords), events that don’t have a start date or end date, or events which have an end date before the start date.
4. Double-click on each problematic event to resolve the problem or delete the problematic events.



In MS Word, how do I turn off formatting characters?

Posted on 29. Apr, 2011 by in Knowledgebase

In Word versions prior to Word 2007 (Vista):

1. Click the Tools->Options menu item.
2. Click the View tab.
3. Under Formatting Marks, select ONLY Paragraph Marks and deselect all others.
4. Click OK.

In Word 2007, do this:

1. Click the Office Button.
2. Click the Word Options button.
3. On the left side of the dialog box, click Display.
4. Under Always Show These Formatting Marks On The Screen, put a check mark next to Paragraph Marks.
5. Make sure all the other entries in this section are unchecked.
6. Click OK.



Mail icon missing in control panel windows vista

Posted on 29. Apr, 2011 by in Knowledgebase

Click the start button

In the start search windows type control mlcfg32.cpl

Press enter

Or: Windows Vista 64-bit: Additional Options-> View 32-bit Control Panel Items



Problem: Windown 7 logs on users with temp profile

Posted on 22. Apr, 2011 by in Computer Repair, Knowledgebase

Problem: Windown 7 logs on users with temp profile

Solution: Fix the User Account Profile

To do this, follow the steps below:

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.

In Start Search (Windows Vista) or Search programs and files (Windows 7) area, type in regedit, and press Enter.

If prompted by UAC, click Continue (Windows Vista) or Yes (Windows 7).

In Registry Editor, go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

In the left pane, look for the folder name starting with S-1-5 (SID key) followed by a long number. then click each folder and locate ProfileImagePath from the right pane, double click to verify that this is the user account profile that has the error.

If you have tow folders starting with S-1-5 followed by same long nubmers and one of them ended with .bak. Change the .bak folder to normal one. To do this, follow the steps below:

Right click the folder without .bak and choose Rename. Then add .ba at the end of the folder name.

Right click the folder with .bak and choose Rename. Then remove .bak at the end of the folder name.

Right click the folder with .ba and choose Rename. Then change the .ba to .bak at the end of the folder name.

If you have only one folder starting with S-1-5 followed by a long numbers and ended with .bak. Right click the folder and choose Rename. Then remove .bak at the end of the folder name.

Choose the folder without .bak, in the right pane, double click RefCount and type 0 and then click OK.

Choose the folder without .bak, in the right pane, double click State and type 0 and then click OK.

Close Registry Editor.

Restart the computer.

Log on again with your account.



How do I uninstall internet explorer 9? ie9

Posted on 21. Apr, 2011 by in Computer Repair, Knowledgebase

To uninstall Internet Explorer
The following instructions apply to both Windows 7 and Windows Vista.

1.Click the Start button , type Programs and Features in the search box, and then click View installed updates in the left pane.

2.Under Uninstall an update, scroll down to the Microsoft Windows section.

3.Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.

4.Click one of the following:

•Restart now (to finish the process of uninstalling Internet Explorer 9, and restore the previous version of Internet Explorer).

•Restart later (to wait until you shut down or restart your computer).

Note
After you uninstall Internet Explorer 9, the previously installed version of Internet Explorer will be available on your computer. It is not necessary to reinstall.

 

antivirus protection trial removal

Posted on 20. Apr, 2011 by in Computer Repair, Knowledgebase

How to remove Antivirus Protection Trial computer infection

  1. Start windows in safe mode with networking
  2. Reset proxy server settings in Internet options (if needed)
  3. Run mbam with update and full scan option
  4. Remove all infection

These instructions are intended to be used by a
qualified computer service professional.

Excel 2010 says the file is corrupt and won’t open

Posted on 16. Apr, 2011 by in Computer Repair, Knowledgebase

Excel 2010 says the file is corrupt and won’t open.

In Microsoft Excel:

Click File, Options, select Trust Center

Click the button for Trust Center Settings

Select Protected View

Uncheck the Box for Enable attachments for Outlook file attachments

Uncheck the Box for Enable protected view for files origionating from the internet

Missing Computer Restore Disc?

Posted on 15. Apr, 2011 by in Computer Repair, Knowledgebase

Missing Computer Restore Disc?

Most manufacturer’s require YOU to create the computer restore discs for your computer.  And MOST people don’t do this.  So you’ll need to contact the manufacturer to get the computer restore disc for your system. 

You will need to have your serial and model numbers available when you order computer restore discs. That information is generally located on the bottom or back of your computer. Note: If requesting a computer restore disc from Dell, you’ll need the Service Tag and Express Service Codes, which are located on the bottom or back of your computer.

  • Acer 1-866-539-3901
  • Apple 1-800-APL-CARE (275-2273)
  • Asus 1-888-678-3688 or 510-739-3777
  • Dell 1-800-624-9896
  • eMachines 1-866-539-3901
  • Gateway 1-866-539-3901
  • HP 1-800-474-6836
  • Lenovo/IBM 1-800-426-7378
  • Sony 1-800-488-7669
  • Toshiba 1-800-457-7777

 



Outlook data file cannot be accessed – error (0x8004010F)

Posted on 13. Apr, 2011 by in Computer Repair, Knowledgebase

Error Outlook data file cannot be accessed – error (0x8004010F)

Open the email settings and check that the default delivery fold and file are valid.

Open Account Settings

Select the Email tab

At the bottom The setting Selected account delivers new messages to the following location: should be set to your current PST file.  If no folder is displayed click the Change Folder button and select your PST file.

>

Brother HL-3040CN Printer Web Default Password

Posted on 12. Apr, 2011 by in Knowledgebase

Brother MFC-9320cw Printer Web Default Password

Default User: admin
Default Password: access



Default Password Cisco – Linksys E1200 Wireless-N Router

Posted on 11. Apr, 2011 by in Knowledgebase

Default Password Cisco – Linksys E1200 Wireless-N Router with 4-Port Ethernet Switch

default username: <blank>

default password: admin



Default Password Cisco – Linksys E1550 Wireless-N Router

Posted on 11. Apr, 2011 by in Knowledgebase

Default Password Cisco – Linksys E1550 Wireless-N Router with 4-Port Ethernet Switch and USB Port

default username: <blank>

default password: admin



Default Password Cisco Linksys E3200

Posted on 11. Apr, 2011 by in Knowledgebase

Default Password for the Cisco Linksys E3200 E3200 Dual-Band Wireless-N Gigabit Router with 4-Port Ethernet Switch 

default username: <blank>

default password: admin






Default IP Address for Netgear CGD24G Wireless Cable Modem Gateway

Posted on 11. Apr, 2011 by in Knowledgebase

Default IP Address  for Netgear CGD24G Wireless Cable Modem Gateway

default ip address: 192.168.0.1

Default Password for Netgear CGD24G Wireless Cable Modem Gateway

Posted on 11. Apr, 2011 by in Knowledgebase

Default Password for Netgear CGD24G Wireless Cable Modem Gateway

default username: admin

default password: password

How to remove MS Removal Tool computer infection

Posted on 07. Apr, 2011 by in Computer Repair, Knowledgebase

How to remove MS Removal Tool computer infection

  1. Start windows in safe mode with networking
  2. Reset proxy server settings in Internet options (if needed)
  3. Run rkill (if needed)
  4. Run mbam with update and full scan option
  5. Remove all infection
  6. Reset hosts file in c:\windows\system32\drivers\etc\hosts to default and reboot

 

These instructions are intended to be used by a qualified computer service professional.

 



Default ip address for the BUFFALO WHR-HP-G54 Wireless Router

Posted on 07. Apr, 2011 by in Knowledgebase

Default IP Address: 192.168.11.1


default password BUFFALO WHR-HP-G54

Posted on 07. Apr, 2011 by in Knowledgebase

Default Password for the BUFFALO WHR-HP-G54 Wireless Router

username: root

password: <blank>

default ip address TEW-640MB trendnet

Posted on 07. Apr, 2011 by in Knowledgebase

Default ip address for the Trendnet TEW-640MB wireless media bridge

Default IP address: 192.168.10.110

Default URL: http://tew-640mb.trendnet

default password TEW-640MB Trendnet wireless media bridge

Posted on 07. Apr, 2011 by in Knowledgebase

Default Password for the Trendnet TEW-640MB wireless media bridge

username: admin

password: admin



default ip address for the D-link DGL-4500

Posted on 05. Apr, 2011 by in Computer Repair, Knowledgebase

The factory default ip address for the D-link DGL-4500 router is:



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default ip address – 192.168.0.1

Hackers know these defaults and may try to use them to access your wireless device and change your network settings. To prevent any unauthorized changes, customize the device’s password.



D-Link DGL-4500 default password

Posted on 05. Apr, 2011 by in Knowledgebase

The factory default password for the D-link DGL-4500 router is:



Your Ad Here


default username = admin

default password = <blank>

Hackers know these defaults and may try to use them to access your wireless device and change your network settings. To prevent any unauthorized changes, customize the device’s password.



Netgear WNDR3700 default password

Posted on 05. Apr, 2011 by in Computer Repair, Knowledgebase

The factory default password for the Netgear WNDR3700 router is:



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default username = admin

default password = password

Hackers know these defaults and may try to use them to access your wireless device and change your network settings. To prevent any unauthorized changes, customize the device’s password.



Problem: Outlook 2010 Autocorrect not working

Posted on 15. Mar, 2011 by in Computer Repair, Knowledgebase



Problem: The autocorrect is not working when composing messages in Outlook. Outlook version is 2010, however the Office version is 2007. The autocorrect in Word is functioning properly.

Solution: Locate Winword.exe in this directory:

C:\Program Files\Microsoft Office\Office12\

Copy winword.exe to the C:\Program Files\Microsoft Office\Office14




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Windows 7 Professional System Image Instructions

Posted on 07. Mar, 2011 by in Computer Repair, Knowledgebase

Windows 7 Professional System Images to DVD Instructions

 

To back up your programs, system settings, and files to DVD

  1. Open Backup and Restore by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Backup and Restore.
  2. In the left pane, click Create a system image, and then follow the steps in the wizard.  If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Select the bullet next to On one or more DVD’s.  Click Next.
  4. Leave the defaults checked.  Click Next.
  5. Click Start Backup.

Introduction

Posted on 11. Feb, 2011 by in Small Business IT Services

WHOIS Lookup Tool

Posted on 08. Feb, 2011 by in Knowledgebase, Tools, Website




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WHOIS Lookup Tool

 The Boot Networks WHOIS online technical support tool allows you to to generate WHOIS information on domain names with different TLDs.

.
10 + 5 =

For security reasons, please provide the answer to the given mathematical calculation



Delete an Address from the Outlook Auto-Complete List or NK2 file

Posted on 29. Nov, 2010 by in Computer Repair, Knowledgebase




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To remove a name or email address from Outlook’s auto-complete list or NK2 file:

  1. Create a new email message in Outlook
  2. Type the name or address you want to remove
  3. Use the down arrow key to highlight the undesired entry
  4. Press the Del key



Word 2003 Mail Merge Instructions

Posted on 29. Nov, 2010 by in Computer Repair, Knowledgebase




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Adding a owner/manager to the document.

Open word
Open Mail Merge List
To add a new person click in the last entry and last field (postal code) and click tab.
Save the Mail Merge List

Modify the Letter
Open Word
Click file and open.
Open the Letter document.
Click on tools and then mail merge.
Under step 3 click on the Merge Button.



Need to disable offer from Outlook Express “to free up disk space, outlook express can compact messages”

Posted on 08. Nov, 2010 by in Knowledgebase




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Need to disable offer from Outlook Express “to free up disk space, outlook express can compact messages”

  1. Open the registry editor, type regedit at the run prompt
  2. Left click once on My Computer so it is highlighted
  3. Now click Edit and choose Find
  4. Type Compact Check Count and click Find Next
  5. Double click the mouse on Compact Check Count
  6. Enter 0 as the value data and press OK
  7. To finish, click File and Exit



Instructions for RAID Array problems

Posted on 28. Oct, 2010 by in Computer Repair, Knowledgebase

Open the Intel Matrix Storage Console

From the View menu, select ‘Advanced Mode’ to see a detailed view of device storage information.

Left Click on the Volume0 in the left window and if the status display is not ‘Normal’ in the information pane (right window).  Then proceed with the Verification and Restore process.

Right click on the Volume0 in the device pane.  Left click on verify and repair volume data.

The RAID volume status will display as ‘Rebuilding: % complete’ in the right window when the RAID volume is selected.

After the RAID volume rebuilding is complete, the status shows as ‘Normal’.

How to clear your cookies in Internet Explorer

Posted on 28. Oct, 2010 by in Computer Repair, Knowledgebase

Open internet explorer.

Left Click on Tools at the right side of the window.

Left Click on Internet Options.

On the General Tab click the delete button.

Left the default boxes checked.

Left Click on the delete button.

default ip address for the Linksys E3200 router

Posted on 30. Sep, 2010 by in Knowledgebase

default ip address for the Linksys E3200 router

ATTENTION: Hackers know these default settings and may try to use them to access your device and change your network settings. To prevent any unauthorized changes, customize the device’s settings.

The default IP address for the Linksys E3200 router is 192.168.1.1



default ip address for the Linksys E2500 router

Posted on 30. Sep, 2010 by in Knowledgebase

default ip address for the Linksys E2500 router

ATTENTION: Hackers know these default settings and may try to use them to access your device and change your network settings. To prevent any unauthorized changes, customize the device’s settings.

The default IP address for the Linksys E2500 router is 192.168.1.1



default ip address for the Linksys E1200 router

Posted on 30. Sep, 2010 by in Knowledgebase, Knowledgebase

default ip address for the Linksys E1200 router

ATTENTION: Hackers know these default settings and may try to use them to access your device and change your network settings. To prevent any unauthorized changes, customize the device’s settings.

The default IP address for the Linksys E1200 router is 192.168.1.1



cisco catalyst 3750 default password

Posted on 28. Sep, 2010 by in Knowledgebase, Knowledgebase

cisco catalyst 3750 default password

ATTENTION: Hackers know these default passwords and may try to use them to access your device and change your network settings. To prevent any unauthorized changes, customize the device’s password.

The switch prompts you for the default switch password. Enter the default password, cisco. The switch should ignore text in the username field.

username: cisco

password: cisco



cisco catalyst 6500 default password

Posted on 28. Sep, 2010 by in Knowledgebase

cisco catalyst 6500 default password

ATTENTION: Hackers know these default passwords and may try to use them to access your device and change your network settings. To prevent any unauthorized changes, customize the device’s password.

The switch prompts you for the default switch password. Enter the default password, cisco. The switch should ignore text in the username field.

username: cisco

password: cisco



word 2007 double spacing default

Posted on 21. Sep, 2010 by in Knowledgebase

word 2007 double spacing default



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  1. Open Word
  2. Click on the Page Layout tab
  3. Under the paragraph group. Click on the icon next to the work Paragraph
  4. The Paragraph dialog window should appear.
  5. Make sure the Indents and Spacing tab is selected.
  6. In the Spacing section, In the Line Spacing box, select Double.
  7. Click the Default button, and then click Yes when prompted.



word 2007 single spacing default

Posted on 21. Sep, 2010 by in Knowledgebase

word 2007 single spacing default



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  1. Open Word
  2. Click on the Page Layout tab
  3. Under the paragraph group. Click on the icon next to the work Paragraph
  4. The Paragraph dialog window should appear.
  5. Make sure the Indents and Spacing tab is selected.
  6. In the Spacing section, In the Line Spacing box, select Single.
  7. In the after section make sure the value is 0.
  8. Click the Default button, and then click Yes when prompted.



LaunchEmptyResponse error yahoo mail

Posted on 14. Sep, 2010 by in Computer Repair, Knowledgebase




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LaunchEmptyResponse error yahoo mail

Customer was getting LaunchEmptyResponse error every time they log into yahoo mail.  I changed the yahoo password and the problem seemed to go away.



add new license number to AVG

Posted on 13. Sep, 2010 by in Knowledgebase

Adding a new license number to AVG

  • Double click the AVG icon  in the lower left corner next to the time.
  • Double click the license component.
  • Click the Re-activate button
  • Fill in your license number that was provided to you within the purchase email.
  • Click Activate
  • Close AVG windows.

default password for the linksys e3000 wireless router

Posted on 10. Sep, 2010 by in Knowledgebase




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default password for the linksys e3000 wireless router

username: admin

password: admin



linksys WRT54G2 default password

Posted on 10. Sep, 2010 by in Knowledgebase

The factory default password for the linksys wrt54g2 router is:



Your Ad Here


default username = <leave blank>

default password = admin

Hackers know these defaults and may try to use them to access your wireless device and change your network settings. To prevent any unauthorized changes, customize the device’s password.



motorola sb6120 default password

Posted on 10. Sep, 2010 by in Knowledgebase

The factory default password for the Motorola sb6120 is:



Your Ad Here


default username = admin

default password = motorola

Hackers know these defaults and may try to use them to access your wireless device and change your network settings. To prevent any unauthorized changes, customize the device’s password.



how to remove my security shield

Posted on 09. Sep, 2010 by in Computer Repair, Knowledgebase




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how to remove my security shield

  1. Run rkill.com
  2. Install Malwarebytes’ Anti-Malware and run a full scan.
  3. Remove the found infections.
  4. Run a command windows, CMD and type the following:
    cacls c:\windows\system32\drivers\etc\hosts /G everyone:f
  5. Press enter.
  6. Type the following:
    attrib -s -h -r c:\windows\system32\drivers\etc\hosts
  7. Press enter.
  8. Delete the C:\Windows\System32\Drivers\etc\HOSTS file.
  9. Open notepad and paste test below into file named hosts located in the same directory.
    # Copyright (c) 1993-1999 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a ‘#’ symbol.
    #
    # For example:
    #
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host127.0.0.1       localhost

 

5. Make sure to update the computer with the latest windows updates.

Open Internet Explorer

  1. Click Tools
  2. Internet Options
  3. Click connections tab and then the lan settings button
  4. Uncheck all boxes
  5. Click apply and ok
  6. reboot
  7. run quick scan again to make sure there are no infections



IMPORTANT INFORMATION FOR LOGITECH MX 700

Posted on 07. Sep, 2010 by in Knowledgebase




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IMPORTANT INFORMATION FOR LOGITECH MX 700

Only replace the batteries with two AA nickel metal hydride (NiMH) batteries that are rated between 1500-2300 mAh. Warning: do NOT try to use any other batteries to charge the mouse. This means that the mouse must never be put on the Rapid charge Base Station while equipped with any batteries other than the NiMH batteries.

http://bootnet.biz/tech_support/logitech_batteries_mx700.html


USED Sonicwall TZ 170 router

Posted on 04. Sep, 2010 by in Hardware, Networking

USED Sonicwall TZ 170 router

Price=$100

USED Microsoft MultiMedia Keyboard 1.0A

Posted on 04. Sep, 2010 by in Hardware, Keyboards & Mice

USED Microsoft MultiMedia Keyboard 1.0A

Microsoft-MultiMedia-Keyboard-1.0A-(Keyboard)

 

 

Price $15

Used, good condition.  PS2 Keyboard.

default ip address sonicwall tz 100

Posted on 03. Sep, 2010 by in Knowledgebase

The factory default ip address for the Sonicwall TZ 100 Series is:



Your Ad Here


default ip address = 192.168.168.168

Hackers know these defaults and may try to use them to access your wireless device and change your network settings. To prevent any unauthorized changes, customize the device’s password.