F.A.Q.

Question: What can you help me with?

Answer:  Boot Networks Global Support, Inc. can help you with all your IT service needs.

  • Troubleshoot and fix your computer and network problems immediately minimizing downtime
  • We can assist business owners and administrators in planning, purchasing, and installing cost-effective networks and computer systems from just about any vendors
  • Setup an office network with a firewall and LAN/WAN connection
  • Provide reliable and automatic backups of data on all your servers and individual computer work-stations
  • Remote access to your network and computer systems
  • Advanced hosting, web site changes and domain tranfers
  • Reliable and automatic virus protection
  • Outlook and other office application troubleshooting and setup
  • Purchasing the fastest custom built computer

Question: Can you help me if I am not located in San Diego County?

Answer: YES!  If you have IT service needs for your business network or computers, anywhere in San Diego County, Boot Networks is your best solution.  However we can also schedule an on-site visit just about anywhere in the United States with our unique experience and trusted nationwide network of over 13,000 highly-skilled, local and pre-screened service professionals, available when and where you need them.

Question: What forms of payment do you accept?

Answer:  Boot Networks Global Support, Inc. accepts checks, and most major credit cards including: Visa, Mastercard, and American Express.

Question: How Do I Get Started?

Answer:For a no obligation assessment of your requirements, please call 619-890-0095 or send an email to cj@bootnet.biz. We look forward to hearing from you.

Question: My computer is out of warranty and need help repairing my computer?

Answer:  Expired Warranty?  We are here for you.  At Boot Networks we provide expired computer warranty service for your notebook and desktop computers – Call 619-890-0095 for help today.  The technician will diagnose the problem to determine if there has been a hardware failure with your Microsoft Windows PC*, installed accessories such as monitors, keyboards, speakers, docking stations, etc.

After diagnosis by a technician, Boot Networks arrange payment and schedule a convenient time to come to your location for part replacement.  You will be billed directly for the time and materials required to repair your desktop system.  That’s what we call convenient repair service.  Starting at $259 for anything except motherboards and LCDs (Screens), which are subject to an additional charge.

Question: Do you offer drop off service ?

Answer: We currently only offer On-Site support services and remote support services. Don’t worry about unplugging or reconnecting your equipment- Let us do all the hard work.

Question: What is your cancellation policy ?

Answer: Payment for customer cancellation with a notification of less than 24 hours before the scheduled appointment is $30.00; any cancellations notified with more than 24 hours before the scheduled appointment will be canceled for no charge.

Question: When should I upgrade my existing machine as opposed to purchasing a new one?

If your computer needs more than one upgrade, chances are it would be better to replace the whole computer.  It’s okay to add memory or a larger hard drive, but anything more than that is probably not a good long term solution.  Often, buying a new computer is the most economical means of acquiring newer software.  You’ll also get a new warranty that, depending on your computer manufacturer, will give you up to three years of protection against the cost of replacing hardware that fails.

 

onsite IT services, computer repair

On-site IT services

Expert help is available – right at your own home or office. We offer expedited on-site IT support services to individuals and small businesses. Representatives are standing by ready to support your computers, servers, networks and websites!
it-services-servers, computers, networks and websites

IT Services

Boot Networks IT services provider is headquartered in San Diego, California and was founded in December 1999. We provide on-site server, computer, network and website related consulting services. We believe that your problem is unique, and that you deserve a personalized solution. Boot Networks specializes in helping small businesses and home users to outsource their computer needs cost-effectively. Boot Networks is available: on-site, online, on the phone, or via email with reliable, insightful technical support.
instant online remote computer support

On-line IT help

Boot Networks exceptional technical support is now only a phone call away.  With just a few simple clicks of your mouse, a technical support specialist will instantly connect to your computer in an online support session.

I want to personally thank you, C.J., for your work and efforts and outstanding performance on our behalf. As you are aware, our computer system software was in disarray, and functioning very poorly and slowly, prior to your intervention. We are now up and running, efficiently, smoothly and quickly. We really do appreciate your time and effort on our behalf. We are very pleased with the maintenance program you have set in place, and your technicians are polite and efficient.

I understand that our website is now coming together, and we are beginning to get hits and contacts as a result of that site. Your expertise in that area was most beneficial and really made our transition to your web hosting services easy.

You may feel free to use our name whenever you need to point to “Happy Customers”. And of course, if you desire, you may use this letter as our recommendation of you, your company and your services.

law firm it support testimonial

We are in the Consulting Business and use computers extensively in our business, thus, any hardware or software problems cannot be tolerated. C.j. Thompson has been providing service to my firm with regards to our computer systems. His recommendations pertaining to updated hardware and backup systems have all been extremely beneficial and followed. The recommendations with regards to backup systems have been very helpful as any problem can be cleared up quickly rather than in weeks as happened when we lost a hard drive just prior to implementing the backup systems.
Their response time to problems with software or hardware has been excellent and their knowledge of systems has made system problems a thing of the past. We have an on-going support and technology arrangement with Boot Networks that provides service and support for our systems monthly. I would highly recommend their service and support.

I am a hairstylist and run my own business. I needed help with setting up my computer and getting a website started. C.j. Thompson with Boot Networks was great. He was very patient and professional. My website looks great and is one of the first websites listed when you’re looking for a hairstylist in Carlsbad. He is very detailed and had great ideas to help me bring in business with my website. As for my office computer he has set it up where I can easily manage my clients and book keeping. Working with C.j. is very easy he can work with my computer remotely or come to my business. My business has excelled since C.j. set up my computer and created my website.

Thank You!