F.A.Q. – Boot Networks

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Answer:  Boot Networks Global Support, Inc. can help you with all your IT service needs.

  • Troubleshoot and fix your IT problems immediately minimizing downtime
  • Assist business owners and administrators in planning, purchasing, and installing cost-effective networks and computer systems from just about any vendors
  • Setup an office network with a firewall and LAN/WAN connection
  • Provide reliable and automatic backups of data on all your servers and individual computer workstations
  • Remote access to your network and computer systems
  • Advanced hosting, web site changes and domain tranfers
  • Reliable and automatic virus protection
  • Outlook and other office application troubleshooting and setup
  • Purchasing the fastest custom built computer

Question: Can you help me if I am not located in San Diego County?

Answer: YES!  If you have IT service needs for your business network or computers, anywhere in San Diego County, Boot Networks is your best solution.  However we can also schedule an on-site visit just about anywhere in the United States with our unique experience and trusted nationwide network of over 13,000 highly-skilled, local and pre-screened service professionals, available when and where you need them.

Question: What forms of payment do you accept?

Answer:  Boot Networks Global Support, Inc. accepts checks, and most major credit cards including: Visa, Mastercard, and American Express.  Visit our payment page to make a payment now.

Question: How Do I Get Started?

Answer:For a no obligation assessment of your requirements, please call 619-890-0095 or send an email to cj@bootnet.biz. We look forward to hearing from you.

Question: My computer is out of warranty and need help repairing my computer?

Answer:  Expired Warranty?  We are here for you.  At Boot Networks we provide expired computer warranty service for your notebook and desktop computers – Call 619-890-0095 for help today.  The technician will diagnose the problem to determine if there has been a hardware failure with your Microsoft Windows PC*, installed accessories such as monitors, keyboards, speakers, docking stations, etc.

After diagnosis by a technician, Boot Networks arrange payment and schedule a convenient time to come to your location for part replacement.  You will be billed directly for the time and materials required to repair your desktop system.  That’s what we call convenient repair service.  Starting at $259 for anything except motherboards and LCDs (Screens), which are subject to an additional charge.

Question: Do you offer drop off service ?

Answer: We currently only offer On-Site support services and remote support services. Don’t worry about unplugging or reconnecting your equipment- Let us do all the hard work.

Question: What is your cancellation policy ?

Answer: Payment for customer cancellation with a notification of less than 24 hours before the scheduled appointment is $30.00; any cancellations notified with more than 24 hours before the scheduled appointment will be canceled for no charge.

Question: When should I upgrade my existing machine as opposed to purchasing a new one?

If your computer needs more than one upgrade, chances are it would be better to replace the whole computer.  It’s okay to add memory or a larger hard drive, but anything more than that is probably not a good long term solution.  Often, buying a new computer is the most economical means of acquiring newer software.  You’ll also get a new warranty that, depending on your computer manufacturer, will give you up to three years of protection against the cost of replacing hardware that fails.