Tag: windows troubleshooting

avoiding microsoft tech support scams

Avoiding microsoft tech support scams

How to protect yourself from microsoft tech support scams Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that you supposedly need.  For a while now many people have been reporting Microsoft tech support scams, phone calls from scammers pretending to be…
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windows 10

reversing windows 10 quick tip

Instructions for reversing windows 10 in favor of windows 7 or 8. IF ITS BEEN LESS THAN 30 DAYS SINCE YOUR UPGRADE. Back up your important files to an external drive or flash stick before proceeding. Start menu > Settings > Update & security > Recovery  and selecting either Go back to Windows 7 or Go…
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Windows Help and Support window keeps popping up

The customer called in today complaining the Windows Help and Support window keeps popping up.  It seemed to happen the most when Outlook or Word was open.  After some troubleshooting we switched keyboards and the problem seems to go away after reboots.  The keyboard was a logitech k350.  We re-installed the keyboard and updated the setpoint…
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